Privacy policy

Privacy Policy

Last updated: August 2026

At FurnitureR, we place great importance on protecting your personal data and the confidentiality of your information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website eu.furniturer.com or make a purchase from FurnitureR.

1. Information We Collect

When you use our website, we may collect certain information necessary to process your orders and improve your experience.

This information may include:

  • Your first and last name;
  • Your shipping and billing address;
  • Your email address;
  • Your phone number;
  • Information related to your order;
  • Payment information necessary to process your transaction.

We may also collect certain technical information when you browse our website, such as:

  • Your IP address;
  • The type of device used;
  • The browser used;
  • Pages viewed;
  • Data related to your browsing activity.

2. How We Use Your Information

We use your personal data to:

  • Process and ship your orders;
  • Inform you about the tracking of your delivery;
  • Respond to your customer service requests;
  • Manage returns, refunds, and after-sales requests;
  • Improve our website, products, and services;
  • Send you, with your consent, information about our new arrivals and promotional offers.

3. Payments

Payments made on our website are processed securely by third-party payment providers.

FurnitureR does not have access to your complete credit card information.

Your payment information is processed in accordance with applicable security standards by our payment partners.

4. Cookies and Similar Technologies

Our website uses cookies to:

  • Ensure the proper functioning of the website;
  • Remember your preferences;
  • Analyze the use of our website;
  • Improve your browsing experience;
  • Measure the effectiveness of our marketing campaigns.

You can manage or change your cookie preferences at any time through your browser settings or our cookie consent banner.

5. Sharing Your Information

We may share certain information only when necessary to provide our services, including with:

  • Our delivery partners;
  • Our payment providers;
  • Our technical service providers;
  • Our analytics and marketing tools when you have given your consent.

We never sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, including to comply with our legal, accounting, and tax obligations.

7. Your Rights Under the GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your personal data;
  • Right to rectify inaccurate information;
  • Right to erasure of your data under certain conditions;
  • Right to restriction of processing;
  • Right to object to the processing of your data;
  • Right to data portability.

To exercise your rights, please contact us at:

Email: support@furniturer.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

Any changes will be published on this page with the corresponding update date.

10. Contact

For any questions regarding this Privacy Policy or the processing of your personal data:

FurnitureR Customer Service
Email: support@furniturer.com