FAQ
FAQ
1. How long does delivery take?
Delivery usually takes 5–8 business days after shipment.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders.
3. Where do you ship from?
All orders are shipped from our European warehouses.
4. Will I need to pay customs fees?
No, there are no additional customs duties for customers within the European Union.
5. Can I return my order?
Yes, we offer a 30-day return policy. Please refer to our Return & Refund Policy for more details.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
7. What if my item arrives damaged?
Please contact us immediately at support@furniturer.com, and we will assist you with a replacement or refund.
8. How can I contact you?
You can reach us via email at support@furniturer.com. We typically respond within 24 hours.