Politique d’expédition
Shipping Policy
We offer free shipping on all orders.
Processing Time
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time is 5–8 business days, depending on your location.
Shipping Origin
All orders are shipped from our European warehouses.
No Customs Fees
For customers within the European Union, no additional customs duties or import taxes will be charged.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Shipping Delays
Please note that delivery times may be affected by external factors such as public holidays, weather conditions, or carrier delays.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at support@furniturer.com.
We will assist you with a replacement or refund.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Returns Related to Shipping
For return requests, please refer to our Return & Refund Policy.
Returns must be approved before being sent back.
Contact
For any shipping-related questions, please contact us at support@furniturer.com.